Every water damage event is a little different, and requires a unique solution, but the general process stays the same.
Learn more about that process with the steps below.
Step 1: Emergency Contact
When you call, our representative will guide you through several questions that will help the us to respond to your water emergency more quickly and efficiently. This initial contact is an important part of a fast, effective restoration.
Step 2: Inspection and Water Damage Assessment
They carefully inspect your property's water damage, determining the type of water damage and the areas affected. This is a crucial step to creating an effective plan of action that will result in a successful restoration.
Step 3: Water Removal / Water Extraction
Typically, hundreds or thousands of gallons of water are removed using our powerful pumps and vacuums during the water removal process. The SERVPRO Franchise Professionals start this process as soon as possible to minimize further damage and to help prevent mold growth.
Step 4: Drying and Dehumidification
After the bulk of the water has been removed, we use specialized equipment to target the water that's harder to access. They use less intrusive, scientific drying methods to draw the remaining water and moisture from your property with air movers and dehumidifiers.
Step 5: Cleaning and Sanitizing
Water damage also affects your belongings, like furniture, clothing, and personal items. We can clean restorable items using a number of specialized cleaning techniques. They also sanitize with antimicrobial treatments and remove odors using industrial air scrubbers and fogging equipment.
Step 6: Restoration
The last step is restoring your home or business back to its pre-water damage condition. The restoration step can be relatively minor, such as replacing a few drywall panels, or could include major reconstruction, such as rebuilding entire rooms of a home or business.